Posted on June 17, 2010.
Career Development at Walmart Introduction
career development and career management are no longer a reserve for the HR department alone, these days companies involving all their employees' career development. This change in behavior comes from the strong competition prevailing in the retail sector. Companies must find ways to integrate job enrichment, lateral assignments, rotation programs, and other activities that can improve employee retention.
The company chosen for analysis is Walmart. Wal-Mart is the largest employer in the country. Given this, it is necessary to examine whether the retail giant meets the basic techniques of career development in their programs of human resource management. If negative, then recommendations will be made on how the company can improve. (Green, 2001)
The means of retaining employees at Walmart
One of the main indications of practices of Walmart "employee retention program is its orientation. On arrival at Wal-Mart, new employees are taken through a recruitment process where they can learn about all their new position employment. In addition, the orientation process is also present to teach employees about the organizational structure within the company. Representatives of the company explained that the warm welcome given to consumers upon arrival at the store is the same thing that occurs when new employees come to work. In this orientation process, staff members are trained to assess consumer expectations. Employees are also taught about the rich history Walmart and environment to realize the expectations of high performance synonymous with the company. All these initiatives are aimed at making employees stay within the organization better. This allows employees and gives them an incentive to remain with the company . (Sullivan and Zaino, 2005)
Walmart also offers training and development programs. While many other companies look at training as a matter of fact, Walmart considers training as part of their regular work environment. The company ensures that a significant portion of their employees' time is dedicated to training. The company says that the emphasis on training and product development to provide employees with the skills necessary to continue the ascent of the entrepreneur. They believe that the top positions within the company would be better performed by people who had been with the company before.
Consistent with these arguments, Walmart has created a new type of creation, as leaders at the front. The aim of this training program is to educate employees on the ground in the country to manage their portfolios effectively. The following occupations are responsible for training
- Market Leaders
- Store managers
- Co-directors
- Assistant directors
The company says that this program prepares employees to continuously improve through training. The first category of employees that is responsible for the program are assistant directors. The program helps managers to identify skills to be effective leaders. It also helps evaluate the quality in the work of their subordinates. This particular training program is not only effective for Wal-Mart in general, it is also important for employees such as doing. This is because it gives managers a competitive advantage and makes them more lucrative for higher positions.
Another training program introduced by Wal-Mart Stores is known that the apprenticeship program. The latter scheme is relatively new since it was launched in 2007. Here, the company has created virtual classes in selected stores where employees can learn about the most effective methods of service delivery.
Walmart also ensures that employees develop their careers through skill assessments. Com.